Returns & Exchanges
At Lost and Found, we want you to love your discoveries, but if a piece isn't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original, unworn condition with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging and include the provided packing slip to ensure your return is identified correctly.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.